Missed calls and after-hours leads
Techs are on jobs, the office is slammed, or it's 9 PM on a Saturday. A caller who reaches voicemail can just as easily dial the next company on the list.
Revenue recovery for home-service companies
Stop losing jobs you've already paid to win.
Revkina builds and manages AI-powered follow-up for home‑service companies, from HVAC and plumbing to electrical and roofing, so missed calls, after-hours leads, open estimates, and past customers get a fast, consistent response instead of falling through the cracks.
15–20 minute call No obligation Works alongside your current tools
A missed call, recovered
Example workflow
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Call goes unanswered after hoursThe office is closed and the on-call tech is on a job.
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Caller gets a text right awaySorry we missed your call! Is this for a repair, a new estimate, or maintenance? Reply here and we'll get you taken care of.
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AI asks your approved intake questionsAddress, type of job, urgency, and best time to come out.
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Appointment request capturedLogged with the full conversation and routed to your team. Urgent? A person is alerted.
The problem
Where home-service companies quietly leak revenue
You already invest in ads, SEO, reviews, and trucks to make the phone ring. The leak usually happens after that, in the moments when nobody is free to respond or follow up.
Slow lead follow-up
A web form or message that waits until tomorrow is competing with every other company the homeowner reached out to that same day.
Unsold estimates
A big quote goes out (a new system, a repipe, a panel upgrade, a roof), the homeowner says "let me think about it," and follow-up depends on whoever remembers to call back.
Lapsed maintenance plans and recurring service
Maintenance-plan members and recurring-service customers rarely rebook on their own, and a lapsed plan is a customer relationship cooling off.
Dormant past customers
Your customer list is full of people who already trust you, some with aging equipment or homes due for work. Without a reactivation process, many won't hear from you until something breaks.
Reviews that never get requested
Happy customers seldom leave a review unless someone asks at the right moment, and your review profile is often the first thing a new homeowner checks.
None of this requires buying more leads. It's about recovering more value from the calls, inquiries, estimates, and customers you're already generating.
What we do
Revenue recovery systems, built and managed for you
We set up and run a connected set of follow-up workflows on HighLevel, using AI-powered text, email, and voice where it makes sense. Everything follows your rules, and anything urgent or complex goes to a person on your team.
Missed-call text-back and AI intake
When a call goes unanswered, the caller gets a prompt, friendly text and a guided conversation that captures what they need.
- Automatic text-back to missed calls
- Intake questions you approve
- Urgent requests flagged to your team
After-hours lead capture
Nights, weekends, and holidays get a real response, so your team starts the day with organized requests instead of a pile of voicemails.
- AI text or voice intake where appropriate
- Appointment booking or requests
- Emergency escalation rules you define
Speed-to-lead follow-up
Website forms and inquiries get an immediate, personal reply, then a sensible follow-up sequence until the lead books or opts out.
- Immediate reply by text and email
- Multi-touch follow-up cadence
- Stops when they book, reply, or opt out
Estimate follow-up
Open quotes get a structured follow-up path, with a heads-up to your salesperson the moment a homeowner is ready to talk.
- Approved check-in sequence
- Financing and pricing questions routed to a person
- Salesperson alerts and rebooking
Maintenance plans and reactivation
Seasonal reminders and campaigns that reconnect with people who already know you, using the customer data you already have.
- Seasonal and recurring-service reminders
- Maintenance-plan renewal follow-up
- Past-customer re-engagement
Review requests
After a completed job, customers get a well-timed, simple request to share their experience on Google.
- Timed to job completion
- Direct link to your review profile
- Consistent asks, with no review gating
Revenue recovery, not AI hype.
AI is the mechanism, not the pitch. What matters is whether more of your leads, estimates, and customers get handled well, every day.
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Humans stay in the loopEmergencies, upset customers, pricing, and anything uncertain go to your team.
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Your voice, your rulesMessages, hours, service areas, and escalation rules are approved by you before anything goes live.
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Tested before launchWe run real-world scenarios first: emergency calls, reschedules, opt-outs, off-topic questions.
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Honest reportingA clear dashboard and a short monthly report. We only attribute revenue when your data supports it.
How it works
From audit to a system that works every day
A straightforward process, with you approving each stage.
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Audit
A free 15–20 minute call. We review your public lead paths beforehand, then walk through where calls, leads, and estimates may be slipping today.
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Build
We configure your workflows, messaging, calendar, and escalation rules on HighLevel, connected to the tools you already use where possible.
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Launch
We test real-world scenarios, go live in a controlled way, and monitor closely in the early days.
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Optimize
Ongoing monitoring, tuning, and a clear monthly report, so you can see what the system is doing and what to improve next.
Who it's for
Built for established home‑service companies
HVAC, plumbing, electrical, roofing, and other trades. We work best with companies that already have demand coming in and want more of it to turn into booked work.
A strong fit if you have
- A home-service business (for example HVAC, plumbing, electrical, or roofing) with multiple technicians, crews, trucks, or locations
- Steady inbound demand from Google Ads, Local Services Ads, SEO, or referrals
- High-ticket work like replacements, installations, repipes, panel upgrades, or roofs
- Maintenance plans, recurring service, or a customer list you'd like to put to work
- An owner or manager who wants follow-up handled consistently, without adding to the office's workload
Probably not a fit (yet)
- Solo operators or very early-stage businesses
- Companies without meaningful inbound leads yet
- Anyone looking for a generic chatbot or a quick AI gimmick
Not sure? The audit is a good way to find out. If we're not the right fit, we'll tell you.
FAQ
Questions owners usually ask
What happens on the free revenue leak audit?
It's a 15–20 minute call with a Revkina specialist. Beforehand, we look at your public-facing lead paths, like your website forms, booking options, and after-hours experience. On the call, we walk through how calls, leads, estimates, and past customers are handled today and where opportunities may be slipping.
You'll leave with a clearer picture of your biggest gaps, whether or not you work with us.
Does this work with ServiceTitan, Housecall Pro, or my current CRM?
We work alongside the tools you already use. Our systems run on HighLevel and can often connect to field-service and CRM platforms such as ServiceTitan, Housecall Pro, or Jobber through available integrations, APIs, or connectors.
What's possible depends on the platform, your plan, and how your account is set up, so we confirm the specific integration approach during the audit before anything is promised. Revkina is an independent agency and is not an official partner of those platforms.
Will AI be talking to my customers? How do you keep it on-brand?
Where it helps, yes: replying to a missed call by text, for example, or capturing an after-hours request. It works from scripts, a knowledge base, and rules you approve.
It doesn't diagnose equipment, quote prices you haven't approved, or make promises on your behalf. Emergencies, upset customers, and anything outside its lane go to a person on your team.
Does this replace my office staff or CSRs?
No. It covers the moments your team can't: when everyone's on another call, after hours, or when follow-up slips during a busy week. Your people handle the conversations that need a human, with the full conversation history in front of them.
What about texting rules, consent, and opt-outs?
Our workflows focus on people who have already contacted you or done business with you. Opt-out handling is built in, and we review consent and disclosure requirements with you before anything goes live. We don't do cold robocalling.
How long does it take to get set up?
It depends on which workflows you start with and which systems we're connecting. We'll give you a realistic timeline after the audit, and we launch in a controlled way rather than switching everything on at once.
Do you guarantee results?
No, and be cautious of anyone who does. Results depend on your lead flow, your team, and your market. What we commit to is building the system carefully, monitoring and improving it, and reporting honestly on what it's doing.
How much does it cost?
It depends on the workflows, channels, and integrations involved. Once we understand your setup on the audit call, we'll walk you through the options.
Who will I be working with?
You'll work directly with the Revkina team, with one dedicated point of contact from the first call through launch and ongoing optimization.
Find out where your revenue is leaking.
Book a free 15–20 minute revenue leak audit. You'll get an honest look at where calls, leads, and estimates may be slipping, and whether a recovery system makes sense for your business.
Prefer email? hello@revkina.com